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If you have questions
Email us at gdeinfo@gauteng.gov.za or Call us at 0800 000 789 | 011 355 0000
QWhen is the Department of Education’s Admission Online Application System opening for parents to apply to Grade 1 and /or Grade 8 for the new academic year?
QHow do I complete an application?
QWhere can I go to apply to Grade 1 or Grade 8 if I do not have a computer or internet at home?
QWhen will I know about the outcome of my application after applying to schools?
QWhat will happen if I do not receive an offer of placement via SMS?
QWhat if I do not receive an offer of placement for my child?
QWill my child be placed in a High School that offers my child’s Home Language, First Additional Language and Language of Learning and Teaching?
QWill applicants who apply first be placed first?
QDo I have to apply on the first day when the System opens to ensure that my child is placed first?
QDo I have to apply for Grade 1 for my child that is currently in Grade R in a public school?
QWill I be allowed to apply to a public school for Grade 1 if my child is not in Grade R in any school?
QHow old should my child be to be admitted to Grade 1?
QWill I be able to apply to Grade 1 for my child that is older than six?
QIs there an age limit to apply to Grade 8?
QCan I apply for my friend’s child or my sister’s / brother’s child?
QCan I use the GDE Admissions Online System to apply to schools in other provinces?
QCan I apply online from a province outside Gauteng?
QWill the Department provide Admission Application user manuals to parents?
QWill parents from different households be able to apply for the same learner?
QHow do I know that my application is complete?
QWhat is an acceptable proof of residence if parent does not have a municipal account or lease agreement?
QI have lost my cell phone / changed my cell phone number. I now have a new cell phone number. How can I update it on the system after I made an application?
QIf the learners Academic Performance Report was not received from the school where he/she is in Grade 7, what do parents upload or submit?
QWhat is a school feeder zone?
QHow do I know which feeder zone covers my home address?
QHow can I make sure that my child is accepted at a school close to my home address?
QHow do I apply?
QI do not have any documents. Can I still apply?
QI have started to register my details, but I cannot go beyond the section of my ID?
QWhat do I do if DHA Validation is not available?
QI have been trying to register but cannot go to the next step after entering the password
QI would like my child to repeat Grade 1 / Grade 8. Do I apply online?
QI'm trying to add my address, but I cannot find my location / address on the System
QCan I use my Work Address to apply?
QWill the School accept my child if I applied using my Work Address?
QI cannot find my work address on the System. What do I do?
QWhat application Options are available for applicants to choose from?
QI used an incorrect address when I registered my details on the System. Can I change my address?
QHow old should my child be to be admitted to Grade 1?
QWill I be able to apply to Grade 1 for my child that is older than six?
QMy child does not have documents to identify him as a South African or Non- South-African citizen. Can I still apply for him/her?
QCan I apply for more than one child?
QHow do I apply for my twins/triplets to go to Grade 1 / Grade 8 at the same school?
QHow do I know that my application is complete?
QHow do I ensure that my child finds a school?
QI cannot find the name of the school where my child is currently attending Grade R or Grade 7 on the System
QI want to apply but do not see the schools in my area as options
QWhat documents do I need to submit to a school after I made an application?
QWhat if I do not have Proof of residence?
QWhat can the parent do if the school requested additional documents from parents before the child is placed at the school?
QAre schools allowed to do home visit as part of the Home address verification process?
QWhat options do I have to submit documents to school?
QHow do I upload my documents online?
QDo I have to certify the documents before submission?
QWhat will happen if my documents are not certified?
QI am waiting for my ID or my child’s Birth certificate from Home Affairs-What should I upload?
QWhat is the most important document to submit
QIs submitting documents both in the System and school a must?
QCan I upload all my documents as ONE PDF Document?
QHow do I know my documents were successfully uploaded?
QWhat proof do I have that the school has received my uploaded documents?
QHow will I know whether the school was able to verify my documents?
QIs my child automatically placed at the school when I have applied and submitted certified copies of required documents?
QWill parents receive a SMS after they have uploaded their documents?
QWill applicants be allowed to upload documents at Walk-in centres, schools, or Districts?
QIs it safe to apply and upload documents at an internet café?
QHow do I ensure that my child is placed at a school that offers the Language that he/she was taught in from Grade 1 to Grade 7?
QWhat if the school closest to my home address only offer a Language that my child is not doing?
QI’m trying to reset a password, but it does not work
QHow do I log-in to the System to view my application later?
QWhat happens if I forget my username and password?
QHow do I apply for my child to be accommodated in a school’s boarding facility (hostel)?
QCan parents from other Provinces apply for schools with Boarding Facilities?
QWhat is a School of Specialisation?
QHow do I apply to a School of Specialisation?
QCan I apply to a School of Specialisation even if I am not staying close to the school?
QWill parents be allowed to apply for Grade 1 and Grade 8 to a combined school? What is the process?
QMy child is in Grade 7 in a combined school must I apply again?
QWhat information will I be able to edit / change on my profile?
QI need to change my application. Is it possible?
QI need help with updating my profile, I tried but could not get it right
QI used learner ID number to register parent information and parent ID number to register learner details? Will I be able to edit this? What is the timeframe to correct this?
QMy information is not correct, what do I do?
QI registered as Undocumented and I spelled my full names/surnames incorrectly.What can I do to correct this?
QWhat happens when an application was made for Grade 1 instead of the intended Grade 8 or vice versa?
QApplication has been submitted with the wrong details (Parent ID, learner ID, physical address etc). Can I as parent delete the submitted application?
QI selected and applied to the wrong school. How can I change this?
QHow do I correct the date of birth information for my child?
QHow can I go back to edit the address so that the schools with feeder zones that cover my Home Address can appear?
QI mistakenly entered my work address incorrectly. How do I rectify it?
QI uploaded incorrect documents on the System. How do I change documents without going to the school directly?
QWill I be able to edit my ID Number?
QHow long will it take to get a response on the progress of my application?
QCan the applicant delete a confirmed offer of placement in one school to accept another offer in another school?
QWhat should I do if I decided to admit my child to an independent school or a school in another province after I submitted my application in Gauteng?
QHow many days does an applicant have to respond to an offer of placement?
QWhat will happen if I do not accept any offer within 7 days? ?
QWill a parent be able to cancel an accepted offer of placement in one school to accept another offer from a different school?
QWhat will happen if the school/s I applied to are full?
QWill applicants who have applied and submitted only some documents or who have not submitted any documents at a school be allowed to submit documents after the Application Period?
QWhat will happen if my application is unsuccessful at all the schools I have applied to?
QDoes the Online Application guarantee placement of the child at a school?
QWill I be informed if the school does not accept my child?
QIf a Parent provided an invalid address when applying , but uploaded or delivered their actual proof of address , which address will be considered for placement?
QWhat will happen to applications of Parents who did not upload all the documents and / or parents who did not certify documents?
QHow should parents deal with schools who refuse to verify documents during the Placement Period?
QSome parents are receiving SMS that they have been declined before October. Do parents report this to the District Offices?
QWhen will parents who failed to submit documents during the allocated period be allowed to submit documents?
QWhat happens in a case where a learner has been placed to a school they did not apply to?
QCan parents who already received placement offers request to be transferred to another school?
QWhat do I do if I am not satisfied with the school where my child is placed?
QWhat can I do if I am not satisfied with the outcome of the Objection?
QWhat can I do if I am not satisfied with the outcome of the Appeal?
QWill I be allowed to submit an online application for any other grade – example Grade 2 - 7 or Grade 9 - 12?
QHow do I apply for my child who is going to Grade 2 - 7 or Grade 9 - 12 in 2024?
QWill ALL schools be available for late Applications?
QWhen will Late applications start?
QCan I submit a Late Application if I am unhappy with the schools allocated after my early application?
QI mistakenly entered an incorrect address; can I edit my address?
QWhat options do I have to submit documents?
QIf I applied on the last day, do I still get 7 working days to submit /upload certified documents to the school?
QThe schools available on the list is too far or they do not offer the relevant Language of Learning and Teaching. Is the Department in a position to assist further and what is the process thereof?
QI changed my mobile number. Can you please assist with updating it?
QWhere should I go to apply if I am unable to apply on my own?
QI do not prefer any of the schools that are available on the system. How will my child be assisted with placement?
QI created a profile during the application period but did not apply. When I try to register a new profile, I get an error message indicating that the parent already exists. Please assist.
QI created a profile during the application period and added a learner but did not apply. When I try to register a new profile, I get an error message. Please assist.