Regulations, Policies and Guidelines

Frequently Asked
Questions And Answers

If you have questions

Email us at gdeinfo@gauteng.gov.za or Call us at 0800 000 789 | 011 355 0000

PHASE 1
PRE-APPLICATION
ENROLMENT OF CURRENT GRADE 7 LEARNERS IN PUBLIC ORDINARY SCHOOLS INTO GRADE 8
GENERAL

QWhen is the Department of Education’s Admission Online Application System opening for parents to apply to Grade 1 and /or Grade 8 for the 2022 academic year?
QWhen will the Applications (Enrolment) for 2021/22 of current Grade 7 learners in Public Ordinary Schools in Gauteng commence and close?

PHASE 1 – APPLICATION PERIOD
10 AUGUST 2021 TO 3 SEPTEMBER 2021

QWho should apply during Phase 1?
QHow do I apply to Grade 8 for my child currently in Grade 7 in a public school?
QWhat are the most important details that I have to provide to the primary school where my child is currently in Grade 7?
QWhat time should I visit the primary school where my child in currently in Grade 7?
QWhat should I do if I do not receive the SMS with the link to the GDE’s Admissions Online Application System to enrol my Grade 7 child into Grade 8?
QWhat should I do if I do not have a cell phone to receive the SMS with the link to the GDE’s Admissions Online Application System?
QWhat is required for verification of my child’s information?
QWhat should I do to ensure that I receive the link to verify my details and apply to Grade 8 for my child that is currently in Grade 8 in a public school in Gauteng?
QWhat should I do when I receive the SMS with the link to the GDE’s Admissions Online Application System?
QWhat should I do if the information verified is not correct on the Department’s Admissions Portal?
QHow will I apply to schools after I have verified my information?
QWhat will happen if I relocate to another area/location after I accepted a placement offer from a school?
QWhen will I know about the outcome of the application after applying to schools?
QWhat will happen if I do not receive an offer of placement via SMS?
QWhat if I do not receive an offer of placement for my child?
QWill my child be placed in a High School that offers my preferred Language of Teaching?

GENERAL QUESTIONS - PHASE 1 AND PHASE 2

QWhich Grades should I apply for on the Admissions Online System?
QWill applicants who apply first be placed first?
QDo I have to apply on the first day when the System opens to ensure that my child is placed first?
QDo I have to apply for Grade 1 for my child that is currently in Grade R in a public school?
QHow do I apply for my child who is going to Grade 2 - 7 or Grade 9 – 12 in 2021?
QCan I apply for my friend’s child or my sister’s / brother’s child?
QCan I use the GDE Admissions Online System to apply to schools in other provinces?
QCan I apply online from a province outside Gauteng?
QWill the Department provide Admission Application user manuals to parents?
QHow old should my child be to be admitted to Grade 1 in 2022?
QWill I be able to apply to Grade 1 for my child that is older than six?
QIs there an age limit to apply to Grade 8?
QWill parents from different households be able to apply for the same learner?
QHow do I know that my Application is complete?
QWhat is an acceptable proof of residence if parent does not have a municipal account or lease agreement?
QI have lost my cell phone / changed my cell phone number. I now have a new cell phone number. How can I update it on the system after I made an application?
QIf a report card was not received from school, what do parents upload or submit?

REGISTRATION
STEP 1 PARENT REGISTRATION

QHow do I apply?
QI do not have any documents. Can I still apply?
QI have started to register my details, but I cannot go beyond the section of my ID?
QI have been trying to register but cannot go to the next step after entering the password
QI would like my child to repeat Grade 1 / Grade 8. Do I apply online?

STEP 2: ADDING THE ADDRESS

QI'm trying to add my address, but the location / address is not correct
QCan I use my Work Address to apply?
QWill the School accept my child if I applied using my Work Address?
QI cannot find my work address on the System. What do I do?
QWhat application Options are available for applicants to choose from?
QI used an incorrect address when I registered my details on the System. Can I change my address?

STEP 3: LEARNER REGISTRATION

QHow old should my child be to be admitted to Grade 1 in 2022?
QWill I be able to apply to Grade 1 for my child that is older than six?
QMy child does not have documents. Can I still apply for him/her?
QCan I apply for more than one child?
QHow do I apply for my twins/triplets to go to Grade 1 / Grade 8 at the same school?

STEP 4: APPLYING TO A SCHOOL

QHow do I know that my Application is complete?
QHow do I ensure that my child finds a school?

FEEDER ZONE

QWhat is a school feeder zone?
QHow do I know which feeder zone covers my home address?
QHow can I make sure that my child is accepted at a school close to my home address?
QI want to apply but do not see the schools in my area as options.

STEP 5: UPLOADING OF DOCUMENTS

QWhat documents do I need to submit to a school after I made an application?
QWhat can the parent do if the school requested additional documents from parents before the child is placed at the school?
QWhat options do I have to submit documents to school?
QHow do I upload my documents online?
QDo I have to certify the documents before submission?
QWhat will happen if my documents are not certified?
QI am waiting for my ID or my child’s Birth certificate from Home Affairs-What should I upload?
QIs submitting documents both in the System and school a must?
QCan I upload all my documents as ONE PDF Document?
QHow do I know my documents were successfully uploaded?
QHow do I know the school has received my documents?
QHow will I know whether the school is satisfied that my documents could be verified?
QHow do I know that the school has verified the documents that I submitted?
QWhat is the most important document to submit?
QIs my child automatically placed at the school when I have applied and submitted certified copies of required documents?
QWill parents receive a SMS after they have uploaded their documents?
QWill applicants be allowed to upload documents at Walk-in centres?

LANGUAGE

QHow do I ensure that my child is placed at a school that offers the Language that he/she was taught in from Grade 1 to Grade 7?
QWhat if the school closest to my home address only offer a Language that my child is not doing?

PASSWORD AND LOGIN

QI'm trying to reset a password, but it does not respond
QHow do I log-in to the System to view my application later?
QWhat happens if I forget my username and password?

BOARDING AND SCHOOLS OF SPECIALISATION

QHow do I apply for my child to be accommodated in a school’s boarding facility (hostel)?
QCan parents from other Provinces apply for schools with Boarding Facilities?
QHow do I apply to a School of Specialisation?
QCan I apply to a School of Specialisation even if I am not staying close to the school?

COMBINED SCHOOLS

QCombined schools - will parents be allowed to apply for Grade 1 and Grade 8 to a combined school? What is the process?
QMy child is in Grade 7 in a combined school must I apply again?

EDITING OF INFORMATION

QWhat information will I be able to edit / change on my profile?
QHow can I edit my cell phone number if I cannot login?
QI need to change my application. Is it possible?
QI need help with updating my profile, I tried but it does not work.
QI used learner ID number to register parent information and parent ID number to register learner details? Will I be able to edit this? What is the timeframe to correct this?
QMy information is not correct, what do I do?
QUnder Undocumented I spelled my full names/surnames incorrectly. Will this be amended at a later stage? What is the impact on the application?
QHow do I remove learners from my profile?
QWhat happens when an application was made for Grade 1 instead of the intended Grade 8 or vice versa?
QApplication has been submitted with the wrong details (Parent ID, learner ID, physical address etc). Parents requesting the submitted application to be deleted?
QMy Application has been submitted with the wrong selection of schools. How can I change this?
QHow do I correct the date of birth information for my child?
QHow can I go back to edit the address so that the feeder schools can appear?
QI mistakenly entered my work address incorrectly. How do I rectify it?
QI’m struggling to correct my documents that I have already uploaded on the System. How do I do without going to the school directly?
QWill I be able to edit my ID Number?

PLACEMENT PERIOD

QHow long will it take to get a response on the progress of my application?
QCan the applicant delete a confirmed offer of placement in one school to accept another offer in another school?
QHow many days does an applicant have to respond to an offer of placement?
QWhat will happen if I do not accept any offer within 7 days? ?
QWill a parent be able to cancel an accepted offer of placement in one school to accept another offer from a different school?
QWhat will happen if the school/s I applied to are full?
QWill applicants who have applied and submitted only some documents or have not submitted any documents at school be allowed to submit?
QWhat will happen if my application is unsuccessful at all the schools I have applied to?
QWhat will happen if the schools that I have applied for are full?
QDoes the Online Application guarantee placement of the child at a school?
QWill I be informed if the school does not take my child?
QI cannot find the name of the school where my child is currently attending Grade R or 7 on the list when I apply to Grade 8

DECENTRALISED VENUES

QAre there Decentralised walk-in centres where parents can be assisted?
QHow will queues be managed at Decentralised venues/walk in centres during COVID-19?

OBJECTIONS AND APPEALS

QWhat do I do if I am not satisfied with the school where my child is placed?
QWhat can I do if I am not satisfied with the outcome of the Objection?
QWhat can I do if I am not satisfied with the outcome of the Appeal?